If you like working retail, Petsmart makes it fun - werkgeversreview Bather bij PetSmart

4,0
10 apr 2009
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Interactions with pets makes for a never boring job. Discounts, because most people that work at Petsmart have pets! It can be fun making for a unique experience if inclined to work in a retail industry. Fun 'jobs' from Trainer to Groomer to Animal Care.

Minpunten

Making sure both the pet parents are pets are accomodated. You are just not recommeding solutions for the pet parent but to help the overall well being for the pet, as well. The tricky part is when people think of their pets as 'kids' and think you are 'telling' them how to raise them...As with many retail environments, the stress, from so many personality interactions, rarely getting 'good time' off (weekends, holidays, etc) and also, not all pets are pleasant, either! You can see these effects in management, too because they are not always consistant. Currently our store has a 'two minute punch restriction' before and after your scheduled shift, so you cannot punch in or out beyong a two window mark without getting management approval. Chance of getting bit or scratched, even when being 'cautious' and following safety guidelines. Those who work in grooming recoil from 'toenail trim' walk-ins!! Many of these dogs have behavior problems and the intense stress of wrestling with an unruly dog just to clip his nails is unnerving. This process usually ends up getting the groomer/bather behind schedule on their booked clients and can make a bad day worse. Having to greet every customer when walking through the store. This is very unsettling. I LOVE helping customers, I do not want to shun them. But, with my work in the Salon, I rarely have the 'time' One customer could set me back 20 minutes. I do not want to not help customers but I don't want to get behind in my work and make my pet parents upset or have to wait to get their dogs finished. i feel like one of the customers will 'lose out' by dividing my time.

Ontdek andere reviews over PetSmart

5,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Fun, welcoming, easy, flexible, growth

Minpunten

Weekends, slow, customers, busy, fast pace

1,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Minpunten

Employees are expected to be work-robots

avatar
Reactie van PetSmart
2w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle