Great first job, otherwise look elsewhere - werkgeversreview Anonieme werknemer bij PetSmart

3,0
29 jul 2009
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

If you're wanting to work at Petsmart, hopefully you should have a very decent tolerance with animals. I took this job fresh out of high school to make some extra cash for further studies and college. And that's the only thing I would recommend why to work here. The pay isn't terrible, but not sustainable either. The entire pet care department is friendly and helpful. We all learn off of each other and gradually improve. I just wish the same applied to the other departments. 99 percent of the employees are very friendly. Most of the work gets done come closing time and it's not that stressful, even on the weekend rush.

Minpunten

Our management kept changing so we had to deal with every little quirk that came along with them. For example in pet care, our former store manager insisted we keep cricket bags stocked at all times (To avoid stopping for customers to count crickets) but now with the latest manager, he could care less. However, he wants everything faced and all products touching the end of the shelf. It's just hard to keep up with all these changes and then having the new management expect us to cater to their every whim. We have two managers that came from the same previous location (In order to "straighten our store out" no doubt) and are very unhelpful. One of the new managers called the previous store manager a "moron" and said all of us employees need to be retrained. 10 minutes later she then took a smoke break. Any questions or concerns I had never went by them, but instead the pet care manager.

Ontdek andere reviews over PetSmart

5,0
15 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I love working here. Great coworkers

Minpunten

None that I can think of

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Reactie van PetSmart
3mo
We're really happy to hear from you! Thank you for taking the time to share with us.
1,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Minpunten

Employees are expected to be work-robots

avatar
Reactie van PetSmart
2w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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