Senior Management is the worst in this comapany! - werkgeversreview Pet Products Managre bij PetSmart

2,0
30 nov 2009
Aanbevelen
Goedkeuring directeur
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Pluspunten

It is a fun place to work. I made a lot of friends and there can be really cool people there. If you love animals, it's also a great place to work.

Minpunten

The management team is horrible. I was promoted to the second lowest rank manager after 5 years of working there and even then they had questions about promoting me. Most of the Store and Operation Managers are morons and don't know what they're doing. My Store Manager never left the office for his 10 hour shifts. Nobody in the store liked that. Favoritism is very big there. People talk about you behind your back and you have to pretty much be a female dog to get somewhere in that company. District Managers and anything higher up than that is also horrificly horrible. Whenever I had a problem, no one ever helped. Worst company ever,

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5,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Fun, welcoming, easy, flexible, growth

Minpunten

Weekends, slow, customers, busy, fast pace

1,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Minpunten

Employees are expected to be work-robots

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Reactie van PetSmart
2w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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