Unfair to some, but not all - werkgeversreview Cashier, PetCare, Bather bij PetSmart

2,0
18 dec 2009
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I love working with the animals, and over the time I've worked there I've found customers that I care about. Seeing animals get adopted, rather than bought is amazing.

Minpunten

The management won't protect you like they should. My phone number was leaked, and I was then harassed by a former employee. I work three departments but will never see a raise until my next year mark. Pay is higher than minimum wage, but not enough to survive on compared to hours avaliable. Other employee's that have worked there longer have lost their heart in the job and have become careless. No matter how hard you work, you will not reap benefits.

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5,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The grooming salon full of caring people.

Minpunten

The slow months are hard.

1,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Minpunten

Employees are expected to be work-robots

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Reactie van PetSmart
2w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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