Yes...I work here and love my job...but too much political and corporate garbage - werkgeversreview Anonieme werknemer bij PetSmart

3,0
17 feb 2010
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

The dogs and all other pets, the friends i have made, my benefits, the closeness to my home, being able to creative.

Minpunten

Never being off for holidays, working weekends, the gossiping is bad, Its 7 DAYS a week, the policies, the lack of direction. Never being complimented but always being critisized. Money is ALWAYS the issue....push push push....Its about the bottom line. You are to do it the way they want you to and no other way is acceptable. The lack of support. And above anything else...is the training...or lack there of! Absolutely horrendous.....You are on your own...sink or swim

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5,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Fun, welcoming, easy, flexible, growth

Minpunten

Weekends, slow, customers, busy, fast pace

1,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Minpunten

Employees are expected to be work-robots

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Reactie van PetSmart
2w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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