Great Opportunity, for the right individual. - werkgeversreview Store Manager bij PetSmart

2,0
29 apr 2010
Aanbevelen
Goedkeuring directeur
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Pluspunten

Being a Store Manager for PetSmart is a great opportunity for someone who enjoys retail, who is young and single. PetSmart Store Managers have the opportunity to learn retail management in a small "big-box" environment.

Minpunten

PetSmart Store Managers are not given enough autonomy to manage the personnel inside of their store. There is a tendency for personnel decisions to be micromanaged from the DSM level.

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5,0
15 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

I love working here. Great coworkers

Minpunten

None that I can think of

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Reactie van PetSmart
3mo
We're really happy to hear from you! Thank you for taking the time to share with us.
1,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Minpunten

Employees are expected to be work-robots

avatar
Reactie van PetSmart
2w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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