This one is not even going on my resume - werkgeversreview Night Care Pet Speicialist - Overnight At PetsHotel bij PetSmart

1,0
2 jan 2011
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Overnight shift is independent, no one looking over your shoulder Interaction with the boarded pets

Minpunten

i applied for one job, interviewed for a different job and ended up with a job that was physically impossible for me to do well. Had I known this, I would have declined the position, but I tried to stick it out, hoping my body would adjust. I wore a pedometer for a week, and averaged 15 kilometres per night in walking. The night shift is basically cleaning. Scrubbing playrooms and 'atriums', drains where urine, feces, fur, hair, vomit and pet food get clogged and being expected to vacuum it out with a shopvac. Checklists are not followed. Night shift is always expected to complete his/her cleaning schedule, as well as walk and feed all dogs/cats in the facility, which is not in line with the "official" checklist. At Christmas, I had 58 dogs to do this with myself, after a shift of 3 people had the same responsibility the night before and still didn't get all their work done. There is definitely favouritism for certain employees, especially the nosy ones who can report back to managers about the work of other employees. Managers are re-assigned without compensation which makes them bitter and affects their ability to effectively manage new employees. The gossip mill works overtime and the managers fuel it. This is a toxic workplace in more ways than one.

Ontdek andere reviews over PetSmart

5,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Fun, welcoming, easy, flexible, growth

Minpunten

Weekends, slow, customers, busy, fast pace

1,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Minpunten

Employees are expected to be work-robots

avatar
Reactie van PetSmart
2w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle