AVERAGE - werkgeversreview Customer Service Representative bij Shell

4,0
13 aug 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You get to work from home. Additionally, some colleagues are very nice - and that’s where the list ends.

Minpunten

Management only cares about your statistics (“average handling time“), as this is crucial for their revenue. You can work really hard and help all passengers, but if your calls take longer than what the target is, your work will not be appreciated.

Ontdek andere reviews over Shell

5,0
8 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Shell is a wonderful company to work for. They truly support your continued development and many employees have been here for 20+ years. The work culture is one that provides a feeling of true psychological safety.

Minpunten

There are lots of meetings.

4,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Early career engineers are given significant ownership and exposure to complex operational challenges. Strong focus on safety, technical development, and collaboration across disciplines. Opportunities to work on high-impact projects, interact with senior leadership, and contribute to decisions affecting major assets and infrastructure.

Minpunten

Workloads can be demanding, and priorities can shift quickly based on operational needs. Decision-making processes can be slow due to organizational complexity, and geographic mobility may be necessary for certain career opportunities.

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