Pluspunten
Local Branch staff was amazing and supportive
Minpunten
Specifically for the Service Coordinator role-Supervisor was in Chicago, at first she was nice and I was warned that would change. Sadly they were right, she was extremely rude to people that report to her, she would take responsibility to complete tasks with Branch management then tell her chain of command that it was someone elses responsibility. They could not retain Coordinators because of her attitude so while 1 position is very much a full time job requiring overtime, I often had to cover 2 to 3 positions and could not keep up with all of the demands and she would not offer support or help just insult you. She also would try to encourage you to work off the clock. I ended up walking out after she removed 16 hours of overtime in 1 week from my time card.