Toxic Management - werkgeversreview Analyst bij Upwork

1,0
7 mei 2024
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Goedkeuring directeur
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Pluspunten

The only thing I can think of is that it's remote

Minpunten

As a former employee of Upwork, I had high hopes when I initially joined the company. Unfortunately, my experience was marred by a toxic management culture and ineffective communication practices. Toxic Management: During my time there, I felt that the management lacked transparency and accountability. Instead of fostering a supportive environment where employees could thrive, the leadership frequently dismissed constructive feedback and criticism, leaving many team members feeling unheard and undervalued. It seemed that promotions and recognition were based more on favoritism than merit, which demotivated those striving to advance through hard work. Passive-Aggressive Communication: Communication via Slack, which was the primary mode of internal messaging, became a source of anxiety rather than clarity. Managers would often send passive-aggressive messages that only added to the stress of the daily workload. Rather than addressing issues openly, conversations would often take on a tone that felt condescending, further contributing to a tense and uncomfortable work environment. Final Thoughts: While there were talented and dedicated people at Upwork, the prevailing management style undermined morale and productivity. I hope the company takes meaningful steps toward creating a healthier, more supportive culture for its employees.

Ontdek andere reviews over Upwork

5,0
25 feb 2026
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Goedkeuring directeur
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Pluspunten

Great people, very approachable, interesting problems

Minpunten

A lot of short term thinking and near future optimization

1,0
7 nov 2025
Anonieme werknemer
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Goedkeuring directeur
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Pluspunten

It's remote, and most ICs are talented and kind.

Minpunten

Oh my, there are so many clowns at this company—nearly all of them in leadership. Mostly executive cronies from dinosaur companies like CareerBuilder and Yahoo, who are out of touch with the tech industry at large. This hysterical leadership shifts strategy every 3 months or so, resulting in whiplash for their poor staff as well as frequent layoffs and reorgs. In my time at this company, I’ve seen nearly every -ism you can imagine, frequently and repeatedly: racism, cronyism, sexism, and nepotism. The business model exploits freelancers, essentially offshoring work for clients (cheap global labor) while the company takes a hefty share via predatory fees, which are the majority of record company profits. Unfortunately, AI will cannibalize many freelancer jobs on the platform. Although the company is delusional in its own “native AI” progress—their models are unusable slop despite huge investments—other companies will likely provide useful tech in the near future, particularly agentic AI. I could go on, but the bottom line is that this is a grossly unethical company you should avoid if you can. I’ll also add that many of the positive reviews here are from USERS of Upwork, not EMPLOYEES. This results in a falsely positive, rosy view of a toxic company. I wish Glassdoor had a filter that could address this for people considering employment at Upwork. Their rating is likely closer to a 2.7 if those irrelevant reviews could be excluded from the data set.

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