The one of the best call center job you can find with good pay and benefits. - werkgeversreview Financial Services Representative bij Verizon

4,0
14 jul 2011
Aanbevelen
Goedkeuring directeur
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Pluspunten

The company pays its employees well for a call center job and has great benefits such as health, eye, and dental insurance. Also tuition reimbursement is a plus. The Bellevue call center is large and has its own cafe and gym (costs extra though). Keeping up with the required numbers is not that hard if you put effort into it.

Minpunten

Verizon wireless is VERY strict on attendance. People get let go more often for failing to meet attendance requirements rather than failing to meet goals. Collections is not for everyone. It requires a great deal of patience, professionalism, and integrity.

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5,0
27 mei 2026
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Goedkeuring directeur
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Pluspunten

The sheer volume of data, infrastructure, and budget allows you to build and run initiatives that you simply cannot replicate at smaller companies. While being here, we have had to solve complex, high-impact problems with strong results, the resources are absolutely here. The frontline teams and mid-level leaders (at least mine) are deeply knowledgeable technical experts who genuinely care about protecting and enabling the business. Leading people of this caliber makes cascading a vision highly rewarding, as the execution capability is top-tier. We are always striving to make the company better without compromising integrity.

Minpunten

Moving large initiatives or projects through a matrixed organization like Verizon requires an exhausting amount of red tape - no matter how much they want to claim otherwise. Decisions that should take days can take weeks or months due to the endless layers of alignment and stakeholder sign-offs required. This is further complicated as the company undergoes regular structural shifts, reorgs, and "strategy pivots". As a leader, a significant portion of your energy will be spent managing team fatigue and keeping folks steady through constant organizational "evolutions."

4,0
26 jan 2015
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Goedkeuring directeur
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Pluspunten

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Minpunten

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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