Pluspunten
Great discount. Working with books and talking to customers can be stimulating compared to most retail.
Minpunten
You are expected to do the job of a manager on minimum wage. The shops are understaffed and overworked. You are not allowed to complain about this, and staff are blamed as not working "smarter". I worked out that I was doing the job of seven people all at the same time. It was never enough and they always demand more through bullying threats of under performance. You are expected to work over unpaid. You are promised time in lieu but this never happens unless you press for it. The company is full of bullies or people trying to cover themselves by pushing blame on to others. If you end up in a store with any of these types you will become seriously stressed and unhappy, so my advice is look else where because chances are you will regret it.
