Pluspunten
Really dedicated to doing better for customer after the settlement, good health insurance, have always had a great management team
Minpunten
There is much more flexibility needed for employees to find a better work/life balance. The CEO is very set in his ways about work from home, and there are a lot of employees in situations where they would be much more comfortable working from home full time, or at least part time. Right now everyone in a non customer facing roll is working from home due to the pandemic, but that will be ending soon, despite states still having high hospitalizations from COVID, etc., but the CEO is adamant we can only do our best work in the office, which we have disproven the last 2 years. Also there are a lot of employees who have good medical reasons for a work from home accommodation, but that accommodation is rarely granted, even with several doctors recommendations (I speak from experience here). After finally getting to try work from home, I find myself looking to finding a job with a new company because it has been so life changing in how I manage my illness. It's a shame because I have over a decade of experience with the company, and love my job, but there is no guarantee even the part time work from home offer while we get used to being back in the office will continue.