Pluspunten
Nice office, free snacks and drinks.
Minpunten
- Lack of trust toward employees: Micromanagement has reached extreme levels, where your every movement is tracked and monitored. - Lack of humanity: Performance metrics and numbers are closely monitored, yet there is little genuine concern for the overall outcome or the customer experience. - High turnover rate: Employees are exhausted and burned out. Many take extended sick leaves or leave as soon as they find another opportunity, resulting in a constant influx of new staff. - Constant high pressure: Every mistake is penalized, even during the probation period. Employees are subjected to continuous reviews from Quality Assurance (Q&A), creating a stressful and punitive environment. - Disconnect between company values and reality: The organization frequently promotes a “feedback culture,” but in practice, employee feedback is often ignored. On top of everything, employees are repeatedly conditioned to believe that this hostile, controlling, and gaslighting work environment is normal.
