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Terrible Culture and Cowardly management - werkgeversreview Customer Service Representative (CSR) bij eBay

1,0

1 okt 2025

Customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

None None None None None

Minpunten

The interview process was a complete joke. Management is cowardly and very incompetent... will "quiet fire" you by assigning work to contractor and removing permission to tools. Too many quiet layoffs to increase stock price and a protect a stagnant company with no innovation... truly LLMs will be running ebay's infrastructure in 2-5 years

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5,0

2 jun 2026

Customer experience specialist

Aanbevelen

Goedkeuring directeur

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Pluspunten

It is equivalent to winning the lottery for a dream job.

Minpunten

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

5,0

27 mei 2026

Software engineer ii

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Minpunten

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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