Don’t count on your bonus being paid on time - werkgeversreview Customer Service Representative bij eBay

2,0
9 nov 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Most of the people on the team are lovely — everyone helps each other out, and there’s a good sense of teamwork on the floor. The job itself isn’t bad, and the training covers what you need to know to get started.

Minpunten

The big issue lately has been the lack of transparency around bonuses. For two quarters in a row, the information we’ve been given about payout dates and targets has changed after the fact. This quarter, our Christmas bonus was pushed from November to December, and now it’s being paid only 20 days before Christmas, which makes it really hard to plan financially for an already expensive time of year There was no communication around this before we got out bonus letters, and the explanation was dismissive, rather than acknowledging the frustration and panic it’s caused. It’s hard to stay motivated when updates keep changing and there’s little accountability for how it’s communicated.

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5,0
17 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good culture friendly people and good benefits

Minpunten

leadership direction politics tenured individuals who do not change their ways of working

3,0
20 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Minpunten

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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