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Great company, terrible position to hold. - werkgeversreview Customer Service Representative bij eBay

3,0

18 feb 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

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Pluspunten

eBay is a great company with amazing flexibility and benefits.

Minpunten

Extremely high call volume with no breaks in between calls. Often answering calls back to back every day with little to no break in between. Poor training program and inconsistent information being given causes frustration with customers. Lots of agitated callers.

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5,0

2 jun 2026

Customer experience specialist

Aanbevelen

Goedkeuring directeur

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Pluspunten

It is equivalent to winning the lottery for a dream job.

Minpunten

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

5,0

27 mei 2026

Software engineer ii

Aanbevelen

Goedkeuring directeur

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Pluspunten

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Minpunten

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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