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eBay was once a great place to work - werkgeversreview Senior Manager Customer Service bij eBay

3,0

3 aug 2011

Senior manager customer service

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

innovation, change, excitement, passion, did I mention change. If you enjoy a fast paced environment, it is a great place to work.

Minpunten

You will spend more time doing power points for Sr. Management than actually doing your job. Do what is right for the customer - both internal (your associates) and external customers. eBay was once a great customer focused company, they have lost that focus. Too many decisions are made based upon costs. In a CS environment, that is tough.

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5,0

2 jun 2026

Customer experience specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

It is equivalent to winning the lottery for a dream job.

Minpunten

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

5,0

27 mei 2026

Software engineer ii

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Minpunten

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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