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Lack of Vision - werkgeversreview Customer Service Representative bij eBay

2,0

25 okt 2017

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Enjoyable culture - a good team of colleagues and a fun social club. Good opportunities to engage with each other outside of the work environment.

Minpunten

Senior leadership lacked a sense of vision, didn't really know how to adapt to the wider internet marketplace. Weren't sure if they were the internet's thrift store or department store and seemed to be struggling to be both.

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5,0

28 mrt 2026

Seller

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible and intuitive to use

Minpunten

Buyers always get prioritized with no full comp to sellers

3,0

20 jun 2026

Software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Minpunten

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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