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      Would not recommend if you are looking to create a career here - werkgeversreview Customer Support bij eBay

      2,0
      5 okt 2021
      Customer support
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Private health insurance, generous annual leave allowance and set rotation making it easier to manage shift work

      Minpunten

      Salary isn’t the best and the calls can be tedious. I can now understand why there is such a high staff turnover. Very busy place to work with barely any time between calls to take a breath. Calls for the most part felt like you were battling with customers over account issues and restrictions/suspensions rather than having productive conversations with customers and actually helping. I felt just like a number to them and didn’t feel valued. Wouldn’t recommend it here if you wish to progress in your career. It’s fine for a call centre job as that’s all it is.

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      5,0
      13 jan 2026
      Sr engineering manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      People, decent benefits, focus on customer

      Minpunten

      Anything that is typical with a large enterprise company

      3,0
      20 jun 2026
      Software engineer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Minpunten

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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