Not bad, not too either. - werkgeversreview Home Based Customer Care Agent bij eBay

2,0
30 jul 2022
Aanbevelen
Goedkeuring directeur
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Pluspunten

The lead supervisors and coaches are supportive. Benefits are not too bad.

Minpunten

Their supervisors and team leads from ebay’s partnering company is a mess. They are lazy and condescending. Expectations are set high, however you can’t get the full support when needed because they dont like to help and or refuse transfers.

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5,0
17 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

good culture friendly people and good benefits

Minpunten

leadership direction politics tenured individuals who do not change their ways of working

3,0
20 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Minpunten

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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