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      eBay

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      Good company and benefits - werkgeversreview Customer Service Representative bij eBay

      5,0
      10 mrt 2025
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      • Stable & Recognized Brand – Established company with strong name recognition in e-commerce. • Remote Work Flexibility – Ability to work from home with a set schedule. • Diverse Experience – Exposure to dispute resolution, policy enforcement, and customer service in a global marketplace.

      Minpunten

      Limited Career Growth – Fewer opportunities for advancement, especially in customer support roles. • Repetitive Work – Handling similar issues daily with strict policy guidelines. • Lack of Engagement – Some roles have little variation or challenge, leading to boredom.

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      5,0
      28 apr 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Pay and beneifts and the overall work experience

      Minpunten

      None at this time it’s been great

      3,0
      20 jun 2026
      Software engineer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Minpunten

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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