Fair - werkgeversreview Customer Service Agent bij eBay

3,0
11 mrt 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Good pay and work from home. If you have great social skills and know how to deal with difficult calls. You should be fine.

Minpunten

KPIs are unreasonable. Majority of the job is delivering NOs to customers. KPI is based on the surveys that members fill after each call. So it is difficult to control. Do what ever you can to pass probation. It is very very performance based. Job security is based of those surveys members fill.

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5,0
17 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

good culture friendly people and good benefits

Minpunten

leadership direction politics tenured individuals who do not change their ways of working

5,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Minpunten

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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