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Messy - werkgeversreview GCX Trust Teammate bij eBay

3,0

14 apr 2025

Gcx trust teammate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Middle management and teammates are nice and helpful.

Minpunten

Metrics are a bit tricky to hit as 75% of your calls will be unhappy customers who you have to deliver a negative outcome to. Tools are outdated and slow to use Lots of outsourced agency employees who are useless

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5,0

17 mei 2026

Group product manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

good culture friendly people and good benefits

Minpunten

leadership direction politics tenured individuals who do not change their ways of working

3,0

20 jun 2026

Software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Minpunten

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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