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Great company - werkgeversreview Customer Service Representative bij eBay

5,0

2 mei 2025

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Benefits are great! There are benefits for parental leave, fertility treatment, PTO, and more. The company is phenomenal!

Minpunten

The role I had was emotionally difficult. It was dealing with returns, so most calls had frustrated members.

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5,0

17 mei 2026

Group product manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

good culture friendly people and good benefits

Minpunten

leadership direction politics tenured individuals who do not change their ways of working

3,0

20 jun 2026

Software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Minpunten

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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