When were you put in a position when you had to take leadership in a group environment? (Not an exact question but had them similar)
Anoniem
There's a lot of elements to typically cover in these questions, clarifications, scoping, making sure you're answering the actual question the interviewer is looking for you to answer, etc. Could be worth doing a mock interview with one of the Prepfully Dell Client Technical Support Associate experts... they've worked in the role so they clearly know how to get through the interview. prepfully.com/practice-interviews