Pluspunten
►Quarterly bonuses that can range from 0 to 8% of the quarterly salary based on performance. ►Set days off. ►Compensation time for working holidays.
Minpunten
►Too many changes all at once. ►Unattainable key performance indicators. ►No recognition for anything positive, only reprimands for bad months. ►Management continuously increases work load and training needed without a pay increase. In all worthwhile jobs, the more experience, qualifications, or skills needed to do the job, the higher the compensation. This does not happen at Booking.com, especially in the USA. Thankfully Canada and Europe are protected by unions; however, the customer service offices in USA get bombarded with work for the same pay. ►Non-existent advancement opportunities. No matter how much experience you have or how well everything goes, the hiring teams will always have someone already set for the position before opening the application. 99% of the employees have no chance to move up without being constantly in a hiring manager's or "influencer's" business. ►If you work on the Customer service partner side, you are a second rate employee. Always the afterthought and always paying for the mistakes of higher up.
