Booking.com

Onderdeel van Booking Holdings

Reviews voor Booking.com

Working with customers. Contracting hotels in customers behalf to resolve special requests, complaints via phone/email. - werkgeversreview Customer Service Executive bij Booking.com

5,0

24 mrt 2015

Customer service executive

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Multicultural work environment, English speaking and bilingual jobs. Diverse cases. Good company that cares about employees. Free food sometimes, night outs once a month. Good feedback on performance.

Minpunten

Micro management, very fast paced, pressure to hit targets. Can't leave desk. Pressure to stay on the phone as much as possible even if the quality might be suffering.

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5,0

30 mei 2026

Booker

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

Reactie van Booking.com

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3,0

18 jun 2026

Customer service

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The team had a fun environment.

Minpunten

You have to deal with tough customers.

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