CGI is doing everything for the clients but not much for the employees - werkgeversreview Technical Support Agent bij CGI

2,0
18 aug 2008
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They always need someone to fill a position, the salary for a technical agent is not the best but at the market average. It's in the center of montreal accessible by subway and bus easily. You can always move from a team to another as long as your team doesn't need you because of their SLA's which is the term used to define the % of statisfaction or the job done in a certain amount of time determined by the contract with the client. The employees are young you have 1 huge Christmas party each year which is free if you are part of the Social club.

Minpunten

They always need someone to fill a position since everyone is leaving after less than a year for a better salary and position. Don't expect any part of the share system if you are in the SI-TI which is all the groups for the customer support this sector is not making enough money to give a share. The employees move fast to meet their needs so you don't often have the chance to know them. Most of the applications used in-house are from the customer and are not eveolving which makes the job somewhat harder and stressful. CGI is not the best employer but is a good start for a student.

Ontdek andere reviews over CGI

5,0
11 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great Benefits Great Pay, Flexibility, Great Culture

Minpunten

Back to in office, Share price not doing great

2,0
7 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The team for whom I worked was great. One of the best.

Minpunten

Other teams not so much. Herding cats and you end up taking over on an IMC call for something not even in your sphere. I feel they blacklist employees they RIF. I had a great Director try to get me in with other BUs and nothing. He tried again and again. Others who got RIF'd told me the same. Not good. Also, seems people look over their shoulders looking for the Grim Reaper. Not a good way to be. And the higher ups that are in charge of client retention seem to not be the ones on the firing line, only the consultants that did great work for the clients who decide to leave. HR who is supposed to help get another job within the company are worthless. They want you to do all the work. Also, CGI is so big teams only know what they know. Learning other teams' stuff seems to be frowned upon. How can you move around? This login makes you stuck.

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