Be aware of the branches. - werkgeversreview Customer Service Associate bij Capital One

2,0
14 dec 2010
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

amazing paid vacation for full time employees. amazing tuition reimbursement program.

Minpunten

repetitive work. bad management most of the time. Sales and services coaches are really really really bad. they dont have a clue about what they are talking about.

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5,0
15 jun 2026
Anonieme contractwerker
Aanbevelen
Goedkeuring directeur
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Pluspunten

working in capital one is very good experience.

Minpunten

I don't see any cons.

3,0
19 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Minpunten

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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