Employees Overworked to Lack of Resources - werkgeversreview HRBP bij ServiceNow

1,0
9 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

none I can think of

Minpunten

The reality on the ground does not match the external employer brand. Headcount has not kept pace with business growth, and the people left behind are expected to absorb the gap silently. Workloads that should be distributed across teams are routinely carried by individuals, with no meaningful acknowledgment from HR leadership. When employees raise concerns about capacity, the response is either a reframing exercise or a promise of future hiring that never materialises. In the meantime, deadlines don’t move, expectations don’t shrink, and people quietly leave.

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5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nice people, great pay, substantive projects, builds presentation and networking skills.

Minpunten

All virtual unless you are in a state with an active office, like California.

2,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Minpunten

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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