Strong performers do well, your work will speak loudly! - werkgeversreview Services Employee bij ServiceNow

4,0
24 feb 2017
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great people even though most interaction is remote, culture and loyalty are strong. Type A players, the fixers and go-getters are the type that thrive within the organization. Onboarding process is amazing. Well organized, convenient, impressive onboarding sessions, cool welcome packet to make you feel like an immediate part of the team - you feel proud to work here!

Minpunten

"Who you know" is what may make/break your transfer/promotion chances. A lot of choices seem to be made based on who has worked with whom in the past. No 401k match which is disappointing. No set PTO which means some take advantage and some are lucky to get a 3 day weekend.

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5,0
25 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

- Great culture - Good pay - Leadership reasonability connected to employees (although recently it's changing for the worse) - Choose your growth pace: Great place to grow at a more relaxed pace or more frenetic pace

Minpunten

- Hard to get remote position nowadays - Could have better pay

2,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Minpunten

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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