Don't buy into the hype! - werkgeversreview ITSpecialist bij ServiceNow

2,0
19 okt 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Big company....great stock price...a lot of growth

Minpunten

For being a workflow company their internal processes are horrible. Too many salespeople in this company do not make the big money they talk about. If you are interviewing with NOW make sure you ask about 'Debooks' this is when a client does not renew their license and it affects your quota and commissions. Have you ever received a negative commission report? It is common here.

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5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nice people, great pay, substantive projects, builds presentation and networking skills.

Minpunten

All virtual unless you are in a state with an active office, like California.

2,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Minpunten

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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