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Talk to the front line employee's. We are the ones that are providing the customer service. - werkgeversreview Management bij T-Mobile

2,0

20 apr 2009

Management

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The health benefits are great. When we have the tools we can provide outstanding customer service.

Minpunten

Leadership does not listen to the front line employees. Sometimes I wonder if the people who come up with all the rules have ever stepped foot on the sales floor. Most people feel like you have to be "friends" with upper management to get a promotion. More focus on bringing new people in then promoting the good people you have.

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5,0

27 feb 2026

Customer assistant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Love the environment and pay

Minpunten

The customers are what make you or break you, the choice is yours.

2,0

24 jun 2026

Retail store manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Wireless service discount Decent vision insurance Co-workers

Minpunten

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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