The process begins with a practical assessment where they give you a demo of their order management system, then provide you an order to walk through. You're free to ask clarifying questions. Then you move into a group interview with managers across multiple regions who all ask fairly straightforward interview questions. They do let you know that the company covers the entire USA and so the shift can be from 11 AM EST to 8 PM EST, however you don't actually get to know where until you place on a team after training.

Applied, had to do a weird automated initial interview with a computer AI. Called in to follow up on my resume. Had an in person interview with two managers. They walked me up stairs and had me sit down with a different person and process orders. Heard back two weeks later that I got the job.