Love my job - but lots of changes = confidence in company is wavering - werkgeversreview Account Services bij SAP

4,0
8 okt 2015
Aanbevelen
Goedkeuring directeur
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Pluspunten

Been here almost 5 years and it's been an amazing experience overall. Good place to develop a career, not just to work. I got in at the right time and have benefitted from company growth from ~150 employees at time of hire to over 400 today (maybe close to 500). 1. In my experience the people are great, and over the course of my tenure I've always been happy with my immediate management despite several changes/promotions. I've dealt with very little micro-management, and I've always felt able to approach my manager with concerns or to ask for advice. 2. Ability to move up quickly if you display intelligence, a good work ethic, sense of personal responsibility, and make smart/strategic decisions. It's the business world - you have to be able to play the game at least a little bit. 3. Great company culture - casual office environment, higher level management is generally approachable, beer carts, and historically there have been a lot of company social events. However that culture feels endangered due to acquisition by SAP (see cons).

Minpunten

1. Very poor internal communication strategy. People get promoted, change departments, or get fired and you almost never hear about it from management and when you do its way too late - everyone already knows about it through the rumor mill. This is leading to a growing lack of confidence in management, especially in the face of the company being bought out. 2. Fast-paced growth and acquisition by a giant software mega-corp is changing the feel of the company overall - despite insistence from upper management to the contrary. It's not all bad - but it's different and in combination with number 1 lends itself to a sense of unease amongst employees. Tech start ups don't stay start ups forever if they are doing it right, so these changes are to be expected.

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5,0
8 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great benefits, full of opportunities to learn and support.

Minpunten

Rounds of layoffs due to changes in tech direction. Plan accordingly and stay flexible!

4,0
29 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Minpunten

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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