Declining organization with poor direction and management - werkgeversreview Customer Journey Expert bij ING

3,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It was a great organisation to work for until last 2-3 years. Some people are still supportive cross teams

Minpunten

ING Australia likes restructure - they move loads of people from one department to another and then back just because head office have this structure or just because one area has this . It's hardly productive and people loose direction and momentum. There is no rational like - we can have a different structure due to workload balancing or skill suitability. There is a set of leaders and middle management that's very thick. They target outside leaders and make sure only their inside and favoured circle moves forward. Delivery of initiatives seems optional - as long as you can talk confidently, manage upward and find somebody to blame, the leaders do really well. In Exco portfolio walls many of the projects will be amber - however it's always due to some external dependency - never something that the project team can control or improve CJE/Product Owners try to drive deliveries however tech teams barely code. The problem is compounded by Tech leads not coding at all and Chapter leads being over protective of their Chapter. Poor performance is tolerated and not feedback is shared. If people don't take work seriously - how will AI help ? The organisation is in decline with barely any initiatives progressing as per plan and general lack of direction.

Ontdek andere reviews over ING

5,0
25 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good team with significant learning opportunities for recent graduates.

Minpunten

long hours, lack of transparency around full time hiring.

4,0
22 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good culture and environment to be in, wfh policy

Minpunten

Too many management changes happening

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