From great culture to a cube slave - werkgeversreview Customer Contact Representative bij ING

3,0
1 apr 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Originally get opportunity for personal growth. Over last year there has been decline in personal career development. They have gone public and will be transitioning to VOYA. Since the transition there have been increased bonuses, but a rearrangement of executives,

Minpunten

Large number of outsourcing basic and lower level jobs. This often causes you to research and have more contacts in order to get something done correctly. Not a huge issue for seasoned employees, but unless you have personal contacts you are often stuck escalating issues or working long frustrating hours to correct issues. Reactive and not proactive. Often short sited and last to contribute funds to service. Pay is low compared to other companies.

Ontdek andere reviews over ING

5,0
25 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good team with significant learning opportunities for recent graduates.

Minpunten

long hours, lack of transparency around full time hiring.

4,0
22 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good culture and environment to be in, wfh policy

Minpunten

Too many management changes happening

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