Who we are

Yoco was founded in 2015 with one idea: back independent businesses and help them thrive. We've helped over 200,000 small businesses across South Africa accept card payments, access capital, and grow — often for the first time. We process over US$3 billion annually and our ecosystem of payments, POS software, and smart business tools works seamlessly under one Yoco account.

Behind it all is a team of 350+ people across South Africa and the Netherlands who genuinely believe in what they're building. We're ambitious, agile, and impact-driven. We don't stop pushing. We break things to rebuild. No two days on the ground look the same.

About the Role

As a Field Sales Account Executive, you'll be the face of Yoco in your region — meeting merchants where they are, understanding how their businesses actually run, and showing them how Yoco can make things faster, simpler, and smarter. This is a field-based, new business development role that blends consultative selling with genuine curiosity about people and their businesses.

You'll be supported by an Area Lead who coaches you in the field, a Sales Enablement team that equips you with methodology and tools, and a marketing engine that handles brand and category education. You come to sell — Yoco has already made the case for why payments matter.

What you'll be doing

• Hunt, qualify, and close new merchant opportunities in your territory (new business)

• Prospect your own pipeline — outbound, referrals, partnerships, and showing up

• Run discovery conversations that uncover real operational pain points

• Design and propose solutions that fit how a business actually works, not just what's on the shelf

• Build trusted relationships with owners, ops leads, and decision-makers at all levels

• Deliver confident, compelling product demos — a core craft you'll master in this role

• Keep your CRM clean, your forecast accurate, and your pipeline honest

• Ensure every activation is a first-time-right — handover to onboarding is part of your job

• Feed market and competitor intelligence back to the team

About You

We care more about what you're made of than where you've been. This role is open to a few different candidate profiles.

Floor to Field

You've spent your career running operations in the industries Yoco serves. You know what a busy service floor feels like, why tech either amplifies success or ruins it, and how to move people — customers, teams, suppliers — forward. You might be a:

• Restaurant, bar, or coffee shop general manager or floor manager

• Salon or beauty studio manager

• Retail store manager in apparel, accessories, lifestyle, or independent retail

You might not have a sales CV — but you have something better: you've been the customer. You understand the problem we solve because you've lived it. We'll back you to make the transition.

Already in the Room

You've already been selling into our world, or working in adjacent fintech. You might be coming from:

• Hospitality or trade supply sales — beverage reps, food distributors, equipment suppliers

• SME-focused financial services or insurance field sales

• Payroll, accounting, or business software sales

• Telco field sales with a track record in new business and bundled solution selling

Tried & Tested

You've sold before — new business, in the field, to real decision-makers. You know what a pipeline looks like, you've handled rejection and bounced back, and you're ready for a product and a mission worth getting excited about again. You might be coming from:

• Fintech, payments, SaaS, SME-focused banking field sales

What You Bring

Across both profiles, here's what predicts success:

— A hunger to hunt (new business): you enjoy finding and opening new relationships. The thrill of a yes after a string of nos is what keeps you going.

— Pipeline thinking: you understand that this week's conversations become next month's closes. You know your numbers and you proactively manage to them.

— Rejection resilience: you've had bad months before and you know they pass. You stay motivated when the pipeline is quiet and you know how to build it back.

— Payments & POS fluency: you've worked in or around payment tech and point-of-sale environments and understand why the tech matters in the moment it matters most.

— Active listening and consultative selling: you ask better questions than most. You sit with the problem before jumping to the solution. You know the difference between hearing and listening.

— High EQ: you read the room, build rapport quickly, and adapt your style without losing your authenticity.

— Critical thinking and problem solving: you don't wait to be told how to handle a situation. You figure it out, make a call, and learn from it.

— Grit and self-direction: you plan your own day, manage your own energy, and follow through without being chased.

— Commercial maturity: you understand margin, churn, and adoption. You can have a credible business conversation with an owner or an ops director.

— Coachability: genuinely open to feedback and motivated to get better. You ask good questions and actually listen to the answers.

Experience and Requirements

Essential

• Proven experience in new business development — some track record of going out and finding customers, not just serving them

• Background in an operational, sales, or customer-facing leadership role in food and beverage, retail, beauty, or adjacent field sales

• Based in the region you're applying for — local market knowledge is non-negotiable

• Valid driver's licence and own vehicle — this role is on the road most of the week

• Comfortable with technology in your day-to-day — CRM tools, digital platforms, operational software

• Motivated by a fixed + commission compensation package — and the drive to make the variable part count

• Willingness to invest time in a thorough recruitment process with a strong emphasis on practical assessment

• No active restraint of trade if you already work in our sector

Advantageous

• Direct experience in fintech, SaaS, or POS solutions

• Familiarity with Salesforce, HubSpot, or a similar CRM

• Multi-lingualism relevant to your target region and customer profile

• Experience navigating multi-stakeholder decisions — across IT, finance, ops, and exec level

• Understanding of local market dynamics in your target region

How You'll Show Up

Yoco's values aren't wall art. They shape how we actually work.

How We Hire

We've designed this process to surface potential — not just polish. It's thorough by design. We're making a real investment in the right people and we ask you to do the same.

• Screening call — your background, what you're looking for, and whether this is the right fit for where you're headed.

• Combined technical and cultural interview — one focused session. How you think, how you communicate, how you'd approach the realities of this role.

• Live case study — a practical assessment grounded in real scenarios. We want to see how you solve problems in the moment.

• Leadership conversation — a final debrief with the regional or area lead. This is as much for you as it is for us.

• Background check — criminal, credit, and fraud screening. Standard for all Yoco sales hires.

This process takes time — and that's intentional. Come prepared to show us how you think, not just what you've done.

The people we’re looking for

We’re looking for people who want to grow and have a thirst for learning. And as Yoco grows, we hope they stay with us for the long-term.

Building solutions for a more equal society is a daunting task - and it’s not for everyone. We never stop pushing, we break things to rebuild, and we challenge ourselves and our teammates. We start over, we constantly evolve - and we do it fast. We know that it’s just the right kind of meaningful madness for our kind of visionary human.

So, who are you? You’re someone who resonates with our mission and our values, and you’re relentlessly effective in your execution.

You’re a curious problem-solver with a passion for doing good. You’re bright, grounded, experimental and bold. You play open cards and get stuck in. You’re not afraid of change. You close the loop.

At Yoco, we laugh, embrace each other’s quirks, and support one another’s growth, all while staying authentic.

If this sounds like your kind of challenge, apply below and come grow with us.

We welcome applications from all backgrounds — please apply in English and feel free to leave out the photo, age, and address from your CV so we can focus on what matters most - your experience and track record! We're fine with AI-assisted applications, but we want to hear you in there — so make sure your authentic voice and writing style shines through.